Shipping costs AED15 per order. We will deliver your order within 2-3 working days of receiving your order on our website. Order received during the weekend will be processed on Sundays. We currently do not deliver on Fridays but we will try our best to get your order over to as soon as possible.
Our delivery partner will be in touch with you to arrange a suitable time and place for delivery.
At present, we only deliver to addresses within the United Arab Emirates. We cover all of the Emirates, except for islands which are not accessible by car. If you are unsure that your address is covered by our delivery partner, please get in touch with us at firstname.lastname@example.org and we will get back to you as soon as possible.
The delivery times are as follows:-
Dubai: 9am - 10pm
Abu Dhabi, Sharjah, Fujairah, Ajman, Ras Al Khaimah, Al Ain, Umm Quwain and Western Regions : 9am - 6pm
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement
Please note: www.greenchicme.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE
RETURNS & EXCHANGES
Due to the nature of the products we deal with, we will not be able to offer returns or exchanges on products that have been purchased on our website.
The exception for this is if the product arrives damaged or if the content of the product is damaged. Please get in touch with us at email@example.com and we will be in touch within 24hours to arrange a return or exchange. In these circumstances, we offer free return shipping
All refunds will be done only through the Original Mode of Payment. Depending on the payment method used, it will take approximately 3-5 working days for payment to reach you.
If you have ordered the wrong products, please email us at firstname.lastname@example.org to discuss any possible exchanges. Also, if you would like to cancel an order prior to delivery, please get in touch with us. Again, we will be in touch within 24hours of receiving the email.
Hope that helps!